Of the various stages in the life cycle of IT systems (planning and design, development, production, installation, operation, and maintenance), our main business fields are customer services; namely installation, operation, and maintenance. Our business is composed of the Proactive Maintenance Operations, which support the stable operation of customer’s systems, and the Fielding Solutions Operations, which resolve issues in order to realize comfortable and optimal operation. We provide complete services from the point in time that an IT system is introduced. Fielding Solutions Business provides solutions to the various issues customers face when introducing or operating customer's IT system or making improvements to their system. As support services that target the operation of IT systems rapidly evolve, they are creating a new form of business. We meet the diversified needs of our customers through the following services: System Deployment Services that create the optimal system for our customer’s business; Supply Services that provide the necessary supplies and IT equipment for smooth system operation; and IT Management Services, which will conduct the laborious operation of systems for customers. System Deployment Services We install and construct computers, networks, and various type of equipment using our technical abilities backed by advanced know-how and abundant actual experiences. We provide networks that meet customer needs from construction to operational monitoring and diagnosis so that customers can realize both high speeds and reduced cost. Supply Services Through these services, we provide high quality computer-related products, office automation equipment, and software that support the operation of customer’s systems. In addition to meeting the demand for ecological products and green procurement by a growing number of companies that are aggressively promoting environment-friendly activities, we operate an Internet-based shopping site, where it is possible to view products and receive estimates 24 hours a day, so customers can easily use the service. IT Management Services To meet various needs of our customers related to system operation, we construct and run operation systems that make it possible to flexibly respond to changes by providing the integrated management of services. There is also a service for 24-hour-a-day, 365-day-a-year remote monitoring of the customer’s IT system. In addition, there is a strong demand for our operation agent services where we operate and manage systems that customers find laborious in place of the customer.   Click here for more information about "Fielding Solutions Business." Proactive Maintenance Business is our core businesses that handle the maintenance of IT systems. In addition to repairing IT systems after a problem occurs, we conduct preventive maintenance, which involves anticipating problems and preventing their occurrence, and support the normal stable operation of customer’s IT system. While aiming to provide rapid repairs, we strive to improve remote diagnosis and monitoring technology in order to prevent problems from occurring and work to provide services that always satisfy customers. Maintenance Services In addition to preventing problems so that customer’s systems can operate smoothly 24 hours a day and 365 days a year, we rapidly restore systems on occurrence of the problem and support the quick re-launch of customer’s business to provide a stable system environment.   Click here for more information about "Proactive Maintenance Business."