Proactive Maintenance Business Proactive Maintenance Business is our core businesses that handle the maintenance of IT systems. In addition to repairing IT systems after a problem occurs, we conduct preventive maintenance, which involves anticipating problems and preventing their occurrence, and support the normal stable operation of customer’s IT system. While aiming to provide rapid repairs, we strive to improve remote diagnosis and monitoring technology in order to prevent problems from occurring and work to provide services that always satisfy customers. In addition to preventing problems so that customer’s systems can operate smoothly 24 hours a day and 365 days a year, we rapidly restore systems on occurence of the problem and support the quick re-launch of customer’s business. Fielding Solutions Business Fielding Solutions Business provides solutions to the various issues customers face when introducing or operating customer's IT system or making improvements to their system. As support services that target the operation of IT systems rapidly evolve, they are creating a new form of business. We meet the diversified needs of our customers through the following services: System Deployment Services that create the optimal system for our customer’s business; Supply Services that provide the necessary supplies and IT equipment for smooth system operation; and IT Management Services, which will conduct the laborious operation of systems for customers. We install and construct computers, networks, and various type of equipment using our technical abilities backed by advanced know-how and abundant actual experiences. We provide networks that meet customer needs from construction to operational monitoring and diagnosis so that customers can realize both high speeds and reduced cost. Through these services, we provide high quality computer-related products, office automation equipment, and software that support the operation of customer’s systems. In addition to meeting the demand for ecological products and green procurement by a growing number of companies that are aggressively promoting environment-friendly activities, we operate an Internet-based shopping site, where it is possible to view products and receive estimates 24 hours a day, so customers can easily use the service. Through these services, we meet various customer needs related to system operation. We construct and run operation systems that make it possible to flexibly respond to changes by providing the integrated management of helpdesk services for problems with servers and storage, inquiry services, management and update services for IT assets, and patch services. There is also a service for 24-hour-a-day, 365-day-a-year remote monitoring of the customer’s IT system. In addition, there is strong demand for our operation agent services, that we operate and manage systems which customers find laborious in place of the customer. Global Compact support NEC Fielding supports the Global Compact proposed by the United Nations in June 2004. The Global Compact is a worldwide forum to share views and take action on various issues caused by globalization. More than 1,000 companies from around the world have already signed the compact, and we are the 15th Japanese company participant. Corporations that sign the compact must act as conscientious global citizens by supporting and implementing ten universal principles in four fields - human rights, labour standards, environment, and anti-corruption. At NEC Fielding, we thoroughly educate our employees about the Global Compact and its principles through an in-house training program and aggressively develop activities based on the ten principles of the Global Compact. The Ten Principles of the UN Global Compact Human Rights Principle 1:  Businesses should support and respect the protection of internationally proclaimed human rights; and Principle 2:  make sure that they are not complicit in human rights abuses. Labour Standards Principle 3:  Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining; Principle 4:  the elimination of all forms of forced and compulsory labour; Principle 5:  the effective abolition of child labour; an Principle 6:  the elimination of discrimination in respect of employment and occupation. Environment Principle 7:  Businesses should support a precautionary approach to environmental challenges; Principle 8:  undertake initiatives to promote greater environmental responsibility; and Principle 9:  encourage the development and diffusion of environmentally friendly technologies Anti-Corruption Principle 10:  Businesses should work against corruption in all its forms, including extortion and bribery. Mission Statement Corporate Summary Corporate Summary (1) Corporate Summary (2) Message from the President Management Philosophy Scheme Charter of Corporate Behavior CSR Management Governance/Accountability Market Employment Society Environment Third Party Review Postscript