| Corporate profile |
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| Company name |
NEC Fielding, Ltd. |
| Headquarters |
Mita Kokusai Bldg., 1-4-28 Mita, Minato-ku, Tokyo 108-0073 Japan |
| Founded |
March 1957
April 2000 (name changed to NEC Fielding, Ltd.) |
| Representative |
Representative Director and President, Toru Katayama |
| Capital |
9.67 billion yen |
| Employees |
6,343 (as of March 2007 and including employees at consolidated subsidiaries) |
| Offices |
| In Japan: |
414 offices (as of March 2007) |
| Overseas: |
8 offices in 4 countries
(U.S., China, Germany, South Africa) |
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| Earnings |
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| Group companies |
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| 2-6-1 Kitamikata, Takatsu-ku, Kawasaki-shi, Kanagawa |
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| Business: Installation, design, maintenance, and repair of communications, electronic, and information processing equipment, technical services, and technical counseling and supervision, outsourcing, and sales of these services |
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| 5-47-7 Higashi Nippori, Arakawa-ku, Tokyo |
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| Business: Manufacture and sale of electronic equipment and the supervision and conduct of electrical installation |
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| 1-4-28 Mita, Minato-ku, Tokyo |
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| Business: Provision of operational support related to the use of computer, communications, and network systems, mainly in the form of dispatching workers, and technical instruction and education accompanying or relating to these services |
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| 1-4-28 Mita, Minato-ku, Tokyo |
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| Business: Staffing (general office, sales support, IT equipment installation support, help desk, IT equipment installation, inventory and warehouse work, courier, IT equipment maintenance) |
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| Beijing, China |
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| Business: Maintenance, installation, consulting, training, technical development, service, design, construction, sales, and transfer of computers, network, and related equipment, and import and export of related products |
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| Core competencies (our strengths) |
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| Deployment: |
Provide uniform service throughout Japan ¨ There are 414 service bases throughout Japan and around 4,500 customer engineers |
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| Technology: |
Expansion and education of top-level CEs ¨ Each CE receives 22.2 days of training each year |
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| Knowledge management: |
Accumulation and utilization of customer information ¨ Information on 255 thousand companies and 4.08 million systems have been accumulated, and we handle 4.22 million requests by customers annually. |
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| In a network/computer society that is evolving on all fronts, including business and living, we make uses of these three core competencies and are active as a total support company in order to support IT systems on all fronts, from consulting to design, installation, construction, operation, maintenance, and sales. |
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| IT Health Care concept |
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| As daily health management is the foundation of the healthy life of people, we have developed our own solution concept called IT Health Care. This long-term total health care concept is based on viewing computer systems as one form of living thing. Based on this concept, we provide customers with more evolved and systematic Fielding solutions. This is total care for the whole process from birth to trouble prevention and cure, and extending to prognosis of computer systems. In addition, the solution crew assigned to each customer has a high-level of specialized knowledge and skills and provides one-stop solutions for the various system problems a customer faces. Building up information on customer systems and deepening our partnership with customers is the source of the proactive solutions that we are aiming for. |
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| Business fields |
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| Of the various stages in the life cycle of IT systems (planning and design, development, production, installation, operation, and maintenance), our main business fields are customer services; namely installation, operation, and maintenance. Our business is composed of the Proactive Maintenance Operations, which support the stable operation of customerfs systems, and the Fielding Solutions Operations, which resolve issues in order to realize comfortable and optimal operation. We provide complete services from the point in time that an IT system is introduced. |
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