Through fielding solutions business, we set out to resolve the various wants and needs of the customer in pursuit of smooth operation and optimal use of IT systems.
Amid the fast-paced evolution of support services in the phase of IT system operation, we are creating new business models. A wide range of tasks and requirements must be addressed to achieve smooth operation and optimal use, and the related service market has good prospects for very high growth.
We have positioned services in system deployment, supply, and operation support as the components of fielding solutions, and are maintaining strong growth in this business. |
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| Security response service |
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| There are stricter demands related to access restrictions and the management of data within companies since the Personal Information Protection Law of Japan came into effect. In the unlikely event that information is leaked, there may be social sanction in addition to damage to a company’s corporate image. Protection of information assets has become necessary on conducting business. In addition, management must also implement countermeasures in order to become SOX Law compliant. We provide security services that offer a range of options to eliminate the concerns of both managers and those responsible for information systems. Security measures cannot simply be implemented once but must be improved through the PDCA cycle. We provide total support for our customer’s information security activities, by undertaking the complete PDCA cycle.
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| ISMS (Information Security Management System) construction support service |
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The ISMS construction support service provides all the necessary consulting to construct an ISMS, including conducting risk analysis of the information security measures of corporations and government agencies and the management system for these measures, creating information security policies, establishing concrete measures based on the policy, and education. In addition, we provide services for evaluating discrepancies between the established information security policy and its actual state and revising the policy and for obtaining ISO/IEC27001 certification.
Therefore, we meet the diversified needs of our customers regarding ISMS construction. Through these services, we support the safe life with peace of mind for all by working to resolve issues related to security, such as information leaks, illegal access, and the removal of information by employees, through tighter customer security. |
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| CSR performance in supply services |
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| Recovery of EP cartridges |
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Since 1995, the NEC Group has been recovering and recycling EP cartridges from laser printers, facsimile machines, and copy/fax/printers in the interest of making effective use of resources and preserving the global environment. Upon dismantling, checking, and cleaning, the recovered EP cartridges are transformed into new EP cartridges under a scheme of rigorous quality control. The recycling rate is 100%.
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Method of recovery |
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The cartridges are recovered by having personnel make visits to customer premises or by having customers bring the cartridges to recovery points. |
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| Recovery and recycling of secondary cells |
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The Law for Promotion of Effective Utilization of Resources on April 1, 2001 made it mandatory for manufacturers of small secondary cells and equipment using them to recover and recycle them. Along with its effectuation, NEC became a member of the small secondary cell recycling center operated by the Battery Association of Japan (BAJ), and recovers the cells utilizing the system operated by the center.
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Method of recovery |
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Please see the list of shops (numbering about 30,000 nationwide) cooperating in recycling of rechargable cells on the Association website. |
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| Recovery of discarded IT equipment from corporations |
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Products covered |
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Information equipment that is no longer needed (e.g., computers, communications devices, etc.)
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Method of recovery |
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The equipment is recovered by having personnel make visits to customer premises or by having customers bring the equipment to recovery points. |
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Fielding Solutions Business |
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