| Mission Statement |
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| A mission statement is a clear statement of the company’s mission and a promise to stakeholders. |
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| Customer engineer |
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| A customer engineer is an engineer that supports the customer’s use of their IT system. We have around 4,500 customer engineers throughout Japan, and they provide a range of support services, including recovery and repair of IT systems, periodic maintenance and parts replacement, management of (IT) assets, installation and construction (of systems), upgrades (change to new system and stronger functions), operation, optimization, monitoring, and security. |
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| Green procurement |
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| Green procurement is the preferential selection of items with less environmental burden when procuring raw materials and parts for products or materials and services necessary to conduct business from suppliers, such as parts manufacturers, which also encourages suppliers to develop products with less of an environmental burden. Green procurement also may refer to the preferential procurement from companies that are ISO14001 (environmental management standard) certified. |
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| Fielding activities |
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| Fielding activities refer to creating and providing various services within the field of information (technology) by anticipating what customers need while realizing ideal operation and optimal performance of customers’ IT assets at their place of work. |
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| Stakeholders |
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Stakeholders are the interested parties in a company. Traditionally stakeholders were mainly considered to be shareholders and customers, but as the concept of CSR has permeated (the business world), the idea has spread that the word stakeholders should emphasize all people who might be affected by a corporation’s business activities. Therefore, business partners such as vendors, the local community, NPO (non-profit organizations), employees, and the future generations are also included.
From a CSR perspective, we work to be accountable to all stakeholders and aim for synergetic development with society. |
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| Accountability |
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Accountability is the responsibility to explain ones actions. Corporations have a responsibility to explain their business content to all stakeholders.
We consider accountability an important part of our CSR activities and release our basic policy on disclosure. |
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| Corporate governance |
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| Corporate governance is the mechanism to monitor a corporation’s management. In particular, managers have a responsibility to maximize profits for shareholders. Corporate governance includes determining if this responsibility is being met, assigning targets to management, evaluating performance, and monitoring management so that they generate profits for shareholders. |
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| Internal controls |
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| Internal controls generally refer to the management, monitoring, and guarantee of processes through standardization and documentation of these process, which takes place within corporation. The goal of internal controls is to monitor illegal behavior and support the healthy operation of the organization |
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| SOX Act |
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| The SOX Act refers to the Sarbanes-Oxley Act and is a U.S. corporate reform law that was enacted in July 2002 in response to the Enron and WorldCom financial scandals. The goal of the law is to establish internal controls, to perform audits by independent parties, to monitor auditing firms themselves, to have appropriate disclosure, and to eliminate self-interested and inappropriate business and operations. |
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| Japanese-version of the SOX Act (SOX Law) |
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A law similar to the SOX Act was introduced in Japan, and this law is commonly referred to as the J-SOX Act. In particular, this refers to part of the Financial Instruments and Transaction Law, which is a fundamental revision of the Securities and Exchange Law. Article 24, section 4, paragraph 4 of the law stipulates the following: Of companies that are required to submit a securities report, companies that issued securities listed on financial instrument exchanges and other organizations stipulated by government ordinances must submit each fiscal year to the prime minister, in addition to the securities report, an internal control report that provides an evaluation of the system necessary to ensure the correctness of information include in documents such as those related to financial statements of the company and the corporate group the company belongs to. In addition, the internal control report must be certified by a public accountant or an accounting firm.
The law will be applicable to listed companies and consolidated subsidiaries starting with the fiscal year ending March 2009. |
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| Risk management |
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| Risk management is the process of systematically managing risk, and either avoiding or reducing related damage or losses. It is a business management method to effectively handle unforeseen losses and damages from various dangers at a minimum cost. |
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| Business Continuity Plan (BCP) |
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| A Business Continuity Plan is a plan that provides the policies and procedures to continue the corporation’s business in unforeseen situations such as natural disasters and terrorist attacks. The BCP is a strategic management method to rapidly and effectively respond to the various risks due to those natural disasters and unknown situations and to ensure the continuity of business activities. |
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| CSR supplies |
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| CSR supplies refer to some of our products that help customers protect the environment and reduce risks. The goal is to support our customer’s CSR activities by promoting the sales of these products. Examples of these products are recycled paper and seismic-isolation products. |
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| Information Rights Management (IRM) |
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| Information Rights Management is a function included in Microsoft Office 2003 Professional (Office Word 2003, Office Excel 2003, Office PowerPoint 2003, and Office Outlook 2003) and is useful in protecting Word documents, spreadsheets, presentations, and emails that include confidential information. |
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| Customer Satisfaction (CS) |
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| Based on the idea that CS determines the level of growth and profit in service industries, CS has been placed as a core part of our management. By thoroughly managing the factors that affect CS, we are also improving our business performance. |
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| Normalization |
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| Normalizations refers to the idea that it is normal for disabled and other people to participate in society together without special distinction, and that this is how things should be. In addition, the word normalization also refers to the activities and measures to realize this. |
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| On the Job Training (OJT) |
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| OTJ refers to the acquisition during work of the necessary skills and abilities to conduct work. |
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| Total Quality Control (TQC) |
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| Total Quality Control refers to the company-wide promotion of quality control. The goal of Total Quality Control is to comprehensively apply various quality control methods throughout the company and to increase the actual strength of the company by having all employees work together. |
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| Social contribution activity symbol mark |
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The social contribution activity symbol mark refers to the symbol shown to the right and is used by us for NEC group social contribution activities.
“NEC Make a Difference Drive” is the catch copy for NEC group social contribution activities, and includes the ideas of contributing to society through volunteer activities, individual employees discovering a new self, and developing a corporate sentiment with a strong social orientation. “Nature, Education, Community: The Heart of NEC” incorporates the feeling of a richer community with the Earth and local people. |
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| S21K Contract Management System |
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| The S21K Contract Management System is a system to manage hardware maintenance contract information from reception to registration and conclusion. |
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